How the Service and Connection Work
Understand the difference between your account, subscription, and client
VPNPJ provides subscription-based cross-border network acceleration. In practice, your device sends requests through a client and the international route you select, then on to the destination website. Your account identifies your plan, your subscription provides connection settings to the client, and the client establishes the connection on your device. They work together, but they are not the same thing. Signing in to the dashboard confirms that your account is authenticated. Seeing a list of regions in the client means the settings have been imported. Only when the destination app works as expected have you confirmed that the connection path is working.
The user dashboard is where you manage your service; it is not a connection window that needs to stay open. Use it to manage plans and orders, download clients, and submit support tickets. After importing your subscription, you’ll usually connect through the client. Closing the dashboard in your browser does not disconnect the client, and quitting the client does not cancel your plan. Understanding these distinctions helps you identify whether a problem is with your account, an updated configuration, or the connection controls on your device—and avoid repeatedly trying unrelated pages.
International routes determine the connection path; they do not replace your account with a destination service
VPNPJ covers 120+ countries / 190+ routes. A region name indicates an available exit location, but it does not guarantee that every destination service will accept it. Websites may also determine feature availability based on your account region, payment details, login history, and their own policies. AI tool access and an AI subscription are separate, too: a route can improve the connection path, but it does not include a paid plan for the destination tool. Choose a route based on what you need to do, not just a familiar region name.
Connection quality depends on more than the client. The connection from your device to your local network, from there to the international exit, and then to the destination website can all affect the experience. A website loading does not guarantee that a long conversation or file transfer will work smoothly. And an error on one website does not mean the entire route is down. The verification section below checks local network access, whether the client is handling requests, and whether the destination app accepts the connection—as separate steps, each tied to a specific question.
The limits of encryption and device permissions
VPNPJ describes its security approach as quantum encryption. You still need to protect your account password, subscription link, and devices. An encrypted connection does not replace operating system updates or automatically detect phishing sites. If your browser reports a certificate error, check the URL and system clock first; do not dismiss the warning just to get through. A client may request network configuration permission to establish a connection. If it requests an unrelated permission that you cannot explain, pause and verify the app’s source in the dashboard.
The service supports Windows / macOS / iOS / Android / Linux and unlimited simultaneous devices. You can use it on supported platforms, but settings are not automatically shared across devices. Each device still needs its own import, authorization, and connection checks. Work devices may also be subject to organizational policies. Before changing system proxy settings or enabling a virtual network interface, confirm that doing so is allowed on your network.
Chapter complete when: You can tell the dashboard, subscription, client, and destination app apart. If a later step fails, identify which layer is involved before troubleshooting.
Choose a Plan That Fits Your Needs
Start by comparing monthly plans and data packages
When choosing a plan, first consider how regularly you’ll use it, then how much data you need. Monthly plans suit regular everyday use, with data resetting each month on the activation date. Data packages suit more occasional or unpredictable use: they remain available until used and never expire. The main difference is how billing and data allowances work, so don’t compare prices alone. See the Plans and Pricing page for details, and check the plan name and terms shown in the dashboard before placing an order.
| Billing | Price | Data | Data rules |
|---|---|---|---|
| Monthly plan | ¥9.9/month | 60GB | Resets monthly on the activation date |
| Monthly plan | ¥18/month | 250GB | Resets monthly on the activation date |
| Monthly plan | ¥28/month | 500GB | Resets monthly on the activation date |
| Data package | ¥158 | 300GB | Use it whenever you need; it never expires |
| Data package | ¥358 | 1000GB | Use it whenever you need; it never expires |
| Data package | ¥658 | 3000GB | Use it whenever you need; it never expires |
There’s no universal answer when estimating your needs. Reading text, chatting with AI, streaming video, and syncing large files use data in very different ways. Even routine office work can consume more data if background sync is running. Think about which apps actually need an international route on your devices, then decide which plan tier to start with. Don’t assume your usage will match someone else’s, or estimate it from the number of devices: unlimited devices and available data are separate things.
Understand resets, upgrades, and remaining data
“Resets monthly on the activation date” does not mean your data resets at the start of each calendar month. Check the cycle information in the dashboard rather than relying on the calendar. Monthly plan resets and data packages that never expire follow different rules: the monthly plan manages an allowance by billing cycle, while a data package remains usable until its data is spent. The available facts do not specify whether plans can be combined or which data is used first. If you have multiple plans, confirm the details in the dashboard instead of inferring them from the plan names.
For mid-cycle upgrades, the price difference is converted into remaining days. Check the actual settlement details generated in the dashboard rather than subtracting plan prices yourself to estimate what you owe. Before upgrading, verify your current plan, the new plan, and the confirmation page. If anything is unclear, keep your current plan and ask through a support ticket. Avoid switching between several plans to test prices; it makes orders harder to track and the final active configuration harder to confirm.
Review payment and refund terms together
Pay with Alipay / WeChat Pay / USDT, with a 14-day no-questions-asked refund. A refund policy does not replace checking whether the plan is right for you: confirm that your device is not restricted by management policies, that the destination app has no separate regional requirements, and that your current network allows client installation. For details, read the Terms of Service. Button text about trying the service does not promise extra data or a free period; this guide does not add any offer terms that are not listed.
Put your choice into a simple rule: choose a monthly plan for regular use; consider a data package if your usage is unpredictable; compare data tiers if you expect frequent video streaming or syncing. That’s more useful than searching for one plan that supposedly fits every situation. Before paying, cross-check the pricing page and dashboard to make sure the price, data, billing method, and your expectations all match. Then move on to your account and order.
Chapter complete when: You’ve chosen a billing method and data tier, and understand the difference between monthly resets, data packages that never expire, and upgrade settlements.
Create an Account and Place an Order
Start in the dashboard and keep your username and password safe
Open the user dashboard from the site. VPNPJ does not require an email address; you can create an account with a username and password. Before creating your account, choose a username you can keep track of and a password you do not use on other sites. A trusted password manager can store them securely. Don’t put your password in shared documents, group chats, or public notes. Not needing an email address does not mean you can neglect credential security; you’ll still need the correct account details to sign in.
After submitting, use the success status shown in the dashboard to confirm the account was created. If your username is unavailable or the information does not meet the requirements, follow the page instructions to make changes rather than submitting the same form repeatedly. Browser autofill may enter details saved for another site, so check the username field before submitting. If the page does not load correctly, make sure you are on the official dashboard and try refreshing. Never enter account details on an unknown mirror site or a form claiming to create an account for you.
Make sure you’re ordering the plan you intend to get
Open the Plans section of the dashboard and check your choice against the previous chapter. Pay attention to the price, data, and billing method—not just the card title. A monthly plan and a data package can have similar data amounts but different rules. If the confirmation page does not match your expectations, go back and check rather than paying first and sorting it out later. Make sure you are signed in to the right account, especially if you share a browser or device that may have saved another account’s details.
Choose a payment method after placing the order. Follow the checkout page for Alipay / WeChat Pay / USDT; do not use payment addresses or recipient details from screenshots forwarded by someone else. For USDT, check the network, recipient details, and amount specified on the checkout page. Different networks are not interchangeable just because they use the same currency. If an error appears during payment, check the order status before trying again. Refreshing the checkout page does not necessarily mean you need to pay again.
Check your service status after payment
After the external payment page confirms payment, return to the dashboard and check the order and plan status. A payment receipt, order status, and activated plan are related but separate records. Confirm that the dashboard shows an active plan and its subscription entry. If the order is still processing, keep the order details and check again later. Don’t place the same order repeatedly. Wait until you know the original order’s outcome before deciding what to do next; this helps avoid duplicate payments and extra manual checks.
If the payment record and dashboard do not match, explain the issue through the support ticket portal. Include the plan you selected, payment method, order status, and whether the issue occurred before or after returning from the payment page. If a receipt contains sensitive information, share only what is needed to verify it. Do not send your login password, full subscription link, or browser authentication data; these are not normally needed to check payment status.
You can sign in, but there’s no subscription yet
First check that you are signed in to the same account used to place the order. Then check whether the order is complete and the plan is active. Access to the client download section does not mean that installation links and subscriptions are available in every account state; delivery depends on the dashboard and an active plan. If the page says you need an active plan, resolve the plan status first rather than trying downloads on other devices. Check in this order: account, order status, plan status, and subscription entry. This makes it easier to pinpoint the issue.
Chapter complete when: You can sign in to the correct account, the order status is clear, and the dashboard shows the plan you expected. Don’t start troubleshooting the client until all three are confirmed.
Get Your Subscription and Manage Settings
Your subscription link is a configuration entry point, not a regular shareable URL
Once your plan is active, get your subscription from the dashboard overview or the relevant subscription section. It usually contains private information that identifies your account configuration, so protect it like a password. Don’t post it in public groups, online conversion sites, or tutorial screenshots. The client uses the subscription to update routes and rules. Copying the link only gives you access to the configuration; it does not set up the connection on your device. You still need to import and update it in the client, then select it for use. A successful copy does not mean you’re connected.
If the dashboard offers one-click import, install and open the relevant client first, then start the import from the dashboard. Your browser may ask for permission to open a local app; check that the app name matches the client you intend to use. If nothing appears, the subscription may still be valid: the browser could have blocked the app launch, or your device may not have an app registered for that link type. Copy the subscription link and import it manually instead of clicking repeatedly and creating duplicate configurations.
For manual imports, check where you paste the link
Manual import is usually under a page called Subscription, Configuration, Profiles, or Remote Configuration. Choose the option to add a link, paste the full content copied from the dashboard, then save or update it. Don’t paste it into a single-server address, proxy host, or search field; those are for different purposes. Leading or trailing spaces, punctuation added by a chat app, or a missing part of the query can cause the request to fail. Copy directly from the dashboard rather than passing the link through multiple apps.
After a successful import, you should see a named configuration and be able to view its routes or policy groups. If you see a title but no contents, update it and read the error message. Download failures, unsupported formats, insufficient permissions, and account issues each call for different fixes. For a download failure, check your local network. For an unsupported format, check that the client supports the subscription type. For an account issue, return to the dashboard. Don’t troubleshoot by changing random link parameters; that can break a valid entry point.
| Action | Expected result | If it doesn’t work, check |
|---|---|---|
| Copy the subscription | A complete, private link | Was the entire link selected? |
| Add a remote configuration | A configuration entry that can be updated | Input field and format compatibility |
| Update the configuration | Routes or policy groups appear | Network, plan status, and error message |
| Enable the configuration | The correct configuration is active | Is the old configuration still selected? |
Updating and resetting are different
Updating a subscription makes the client fetch the latest configuration through the existing entry point. Resetting a subscription involves changing the credentials used to retrieve it. For routine route changes, update first; you do not need to reset every time. If you think the link has been exposed, check the reset option and its impact in the dashboard. After a reset, you may need to reimport the new link on other devices. List the devices you use before resetting so you don’t fix one while leaving expired links on the others.
Give the configuration an easy-to-recognize local name, such as “VPNPJ Daily Use,” to distinguish it from other configurations. The name is only for identification; it does not change your plan or exit region. Delete the old configuration only after confirming the new one works, and check first for any custom rules you want to keep. Local edits in a client may also be overwritten when the subscription updates. For important changes, use the client’s supported override or separate rule features, covered in the advanced section.
Chapter complete when: The client contains an updatable VPNPJ configuration and displays its routes. Your subscription link has not been shared publicly or given to an unknown conversion service.
Import on Five Platforms
These instructions cover permission and connection behavior by operating system, without relying on a specific app version or menu location. Get the appropriate platform download from the client downloads section of the dashboard, then follow the instructions on the page. Clients may call the relevant section “Configuration,” “Subscription,” or “Profiles.” Look for the function you need rather than an exact button label. Import the configuration before connecting; this avoids troubleshooting an empty configuration.
Windows: Distinguish between a running app and the system proxy
Install and open the client, then go to configuration management and import the subscription with the dashboard’s one-click option or add it manually. After the update completes, select the VPNPJ configuration, expand the policy groups, and choose a route suited to the destination service’s region. Then enable the system proxy or relevant traffic-handling mode as instructed by the client. An open window only means the app is running; the system proxy setting determines whether apps that follow system settings send requests to the client. If your browser works but another app does not, check whether that app follows the system proxy.
If you need virtual network interface mode, grant the required permissions as prompted; don’t enable every option at once. Other network management tools, proxy apps, or organizational security software may override proxy settings. Close tools you do not need, then check the current state again. When you’re done, turn off traffic handling before quitting the app. If ordinary websites stop loading after you quit, check whether the system proxy still points to the local client rather than reinstalling network components right away.
macOS: Confirm network permissions and the active configuration
Get the macOS download from the dashboard and complete the installation as prompted by the system. Open the client, import and update your subscription, then select the active configuration. If macOS asks to allow a network configuration or use a related component, confirm that the request comes from the installed client. If you denied permission, the client may still display a route list but be unable to handle requests. Check the system network settings and client permissions; a visible list does not confirm that all permissions are in place.
The menu bar icon can help you check connection status, but seeing it does not prove that an app is using the selected route. After switching configurations, confirm the exit in the policy group, especially if the old and new configuration names are similar. Terminal tools may not follow the graphical system proxy; check their environment variables separately as described in the advanced section. For a more beginner-friendly walkthrough, see Your First Day After Ordering: Getting Started.
iOS: Approve the system connection after importing
Follow the dashboard instructions to get the iOS client. After installing the app, return to the dashboard in your browser to start the import, or add the remote subscription in the app. Confirm that the correct app opens, save and update the configuration, then select a route. When connecting for the first time, iOS may ask permission to add a VPN configuration; follow the system prompts. A subscription list alone cannot establish a network path on your device without this authorization.
If your device has other network configurations saved, first check which one is active. After switching between Wi-Fi and mobile data, test the destination app again rather than relying only on the status bar icon. Background restrictions or device management policies may affect how the app works; check the system settings instead of repeatedly deleting the subscription. When disconnecting, use the client’s disconnect control and confirm that the system status has returned to normal before investigating any remaining website issues.
Android: Check connection permissions and background activity
Get the Android client from the dashboard and verify the file source before installing it. Open the client, add and update your subscription, select the configuration, then allow the connection when prompted by Android. If Android says another app is already using the VPN connection, decide which tool you need before proceeding. Don’t keep switching between multiple apps. Some security filters and network utilities use the same system capability, so check for conflicts before troubleshooting the route.
If the connection drops when the client goes into the background, check Android’s background activity and battery restrictions for the app. Setting names vary by device, so follow your system’s instructions rather than copying another device’s menu path. If the client supports per-app routing, check that the destination app has not been excluded. If a browser test works but an app still uses the original network, this is a better first check than copying the subscription again.
Linux: Check your environment and proxy settings first
On Linux, you may use a graphical client or an environment that loads a configuration following the dashboard instructions. After downloading the client, check your system architecture and installation guide; do not force an installer for another operating system onto your device. Once the configuration is imported and the client is running, check for parsing errors, port conflicts, or insufficient permissions. A running process does not mean the desktop environment and terminal apps are using its proxy settings.
Graphical apps typically rely on desktop proxy settings, while terminal apps may use proxy environment variables or their own options. Get the proxy address and port from the active client; don’t copy default values from another guide. Virtual network interface mode also requires the system permissions and routing setup specified by the client. If only one command-line tool fails, check whether that tool supports proxies before changing system-wide routing.
Chapter complete when: The configuration is imported and selected on your device, required permissions are confirmed, and the traffic-handling mode suits the destination app. Repeat these checks separately on other devices.
Connect and Verify the Result
Confirm your local network works before checking the route
Start verification with the client disconnected. Confirm that your local network can access websites you normally use, and check whether your device is waiting for you to sign in to a Wi-Fi network. If the basic network connection is not authenticated, subscription updates and client connections may fail too. Resolve the network access issue first instead of repeatedly switching regions. An incorrect device clock can also cause certificate or authentication errors, so correct the time before continuing.
Once your local network works, open the client and check the active configuration, traffic-handling switch, policy group, and selected exit. Don’t rely only on a general “Connected” status: the policy group may still point to a direct connection or a default from another configuration. Then open the destination website and test page loading, sign-in, continued interaction, and any features you need. For an AI tool, try a regular conversation; for a developer tool, check whether a real request completes. Test the task you actually need to do—not just whether the home page opens.
Choose a troubleshooting path based on what you see
| Symptom | Check first | Next step |
|---|---|---|
| Subscription won’t update | Local network, link, plan status | Check the dashboard, then update again |
| No apps can access the internet | Traffic-handling mode, selected exit, network conflicts | Disconnect and compare with the basic network connection |
| Browser works, app doesn’t | App proxy support and routing rules | Check which policy handles the request |
| Website loads, but sign-in is denied | Account region and platform message | Separate network issues from account issues |
| Connection drops after switching networks | Did the connection reconnect? | Reconnect and retest the original task |
If all apps fail, disconnect first and check whether the basic network works again. If it does, the issue is more likely with traffic handling, the selected exit, or a client conflict. If it still fails, check your local network. If only one app fails, read its error message: is it a timeout, authentication failure, region notice, or insufficient balance? Authentication and balance issues usually belong to the destination service account; changing routes will not fix the account itself.
Keep conditions consistent when comparing routes
When changing exits, keep the destination page, app, and local network as consistent as possible, then compare the same task. Start with a region accepted by the destination service and see how it performs over continued use. See the Server Routes page for route types, but don’t treat a type name as a ranking of quality. Network distance, local carrier routing, destination platform policies, and time of day can all affect performance. Verify the experience on your own device, even for routes with the same name.
Changing exits changes the network session and may interrupt a conversation in progress, an upload, or a remote operation. Finish important tasks first, then switch and reconnect the app. Some apps retain an old connection or cache previous results, so close the relevant pages and reopen the app before testing again. Don’t switch routes repeatedly while important tasks are running, and don’t assume a new exit is faulty just because an old page still shows an error.
Checking the exit does not replace testing the app
A trusted exit-location check can help confirm whether a request took the expected route, but it only reflects that particular check. Browsers, command-line tools, and other apps may use different proxy settings. If the check shows the new exit but a developer tool still fails, inspect the tool’s own configuration. Conversely, one failed location-check website does not prove that the entire route is unavailable. A more reliable conclusion comes from checking both the exit and the task you need to complete.
Chapter complete when: The destination app can complete a real task, and you know which configuration, policy, and region are in use. Note those working conditions so you have a baseline for future troubleshooting.
Ongoing Maintenance, Renewals, and Troubleshooting
Save a baseline of what works
After verification, note the active client, configuration name, traffic-handling mode, and your usual exit. You do not need to save sensitive links; just keep enough information to return to a known working setup if something goes wrong. When your experience changes, think about what you recently changed: updated the client, switched networks, edited routing rules, reset the subscription, or installed another network tool. Timing alone does not prove the cause, but it helps narrow down what to check—and is more effective than reinstalling everything from scratch.
Update your subscription through the client you originally imported it into. If you made local edits, check whether an update will overwrite them. After updating, make sure the right configuration is still selected and the policy group still points to the intended region. Changes to the route list do not necessarily mean there’s a problem with your plan; configuration contents may change as the service is adjusted. At the same time, don’t rely indefinitely on an old cache. If the dashboard recommends an update or a route stops working, fetch the latest subscription and test again.
Check your usage and billing cycle before renewing
Check your plan status, remaining data, and cycle information in the dashboard regularly. Monthly plan data resets each month on the activation date; data packages last until used and never expire. If a connection fails, rule out exhausted data or a change in plan status before troubleshooting the client. A route name still showing in the app does not prove your account has data available: local settings can remain saved, but you need to check service status in the dashboard.
Before renewing or changing plans, make sure the order applies to the correct account and intended plan. For combining plans, carrying data forward, or renewal details not listed in the available facts, rely on the information shown in the dashboard rather than assuming what payment will do. For mid-cycle upgrades, the price difference is converted into remaining days; review the settlement details on the confirmation page. If your usage changes—for example, from regular to occasional—compare monthly plans and data packages again before deciding what to choose next.
Start recovery with the smallest change
For an occasional drop, pause the task, disconnect, reconnect, and repeat the same test. If it still fails, update the subscription and confirm the exit; then compare other routes suitable for the destination region. Only repair the client when there is a real issue with configuration parsing, app operation, or system permissions. Before reinstalling, save any local rules and error messages you need; otherwise, you may lose both troubleshooting clues and settings you already know work.
After waking from sleep, switching networks, or installing a system update, check whether the client reconnected. If the issue only occurs on one Wi-Fi network and other networks work, look into its sign-in requirements, proxy restrictions, or device access policies. If multiple devices fail on the same network, don’t immediately reinstall everything on each one; first check what they have in common. Keep other conditions unchanged and make one change at a time so you can tell what actually helped.
Include details others can use to reproduce the issue
If you can’t identify the issue on your own, open a dashboard support ticket with your operating system, client name, what you were doing, the error text shown, and the checks you’ve already completed. Say whether the subscription update failed, the connection failed, or only one app is affected. Include a redacted screenshot if needed. Do not send your account password, full subscription link, authentication data, or unrelated browsing history. Logs may contain private addresses too; review and redact them before sending, keeping only the details needed to identify the error.
For a refund, review the Terms of Service and submit your request through the dashboard under the 14-day no-questions-asked refund policy. Describe network issues and refund requests separately, instead of saying only “it doesn’t work” without any details. A clear account of the steps you’ve taken helps with troubleshooting and order verification. Once the issue is resolved, add the working change to your baseline so you can recover faster if the same problem happens again.
Chapter complete when: You know where to check your status and data usage, can restore the connection with minimal changes, and can submit a useful support ticket without exposing credentials.
Advanced Routing and Tool Settings
Understand rule-based, global, and direct modes
Once the basic connection is stable, you can consider advanced settings. Rule-based mode chooses proxy or direct connections based on conditions such as domain, address, or app. Global mode generally sends requests that reach the client through the selected policy. Direct mode does not use that proxy exit. The key is which requests reach the client: an app that does not use the system proxy and is not handled by a virtual network interface will not necessarily change routes just because you switch to global mode. You need to understand traffic handling and mode selection together; changing only one may not be enough.
If a particular app fails, global mode can serve as a temporary comparison to help determine whether routing rules are involved. When you’re done, switch back to rule-based mode for everyday use so that local work systems, devices on your local network, and traffic that does not need a proxy are not sent through an international exit. Make rule changes for a specific reason—for example, to send requests from a developer tool through the same policy—instead of copying a complete rule list from an unknown source and expecting it to fix everything.
Check the proxy environment used by terminal tools
Terminal programs may read proxy environment variables or require their own options. First get the local proxy address and port from the client, then follow the tool’s instructions. Don’t copy a port from another device. The command below only checks whether proxy settings already exist in your current environment; it does not establish a connection. Its output may include internal organizational addresses and, if the proxy address contains authentication details, those too. Do not share the output publicly or paste it into a support ticket as-is.
# Linux / macOS: Check the proxy environment variables currently set
printenv | grep -iE '^(http_proxy|https_proxy|all_proxy|no_proxy)='
If an environment variable points to a client that has already been closed, terminal requests may fail while your browser still works. Check whether the setting comes from the current terminal session, a persistent login script, or the tool’s own configuration file. After making a change, test it in a new terminal session so that old session settings do not make you think the change failed. With remote development environments, requests may actually originate from the remote host; your local browser’s proxy status does not show whether the remote environment is using the same route.
DNS, virtual network interfaces, and local network access
DNS resolves domain names to network addresses. Resolution failures, unexpected routing rules, and connection timeouts can look very similar. First check that the DNS settings provided by your client are compatible with the traffic-handling mode you use. Avoid combining configurations from multiple guides. Manually assigning a fixed address to a destination website is usually not a reliable fix; the service may change addresses or use different entry points. After changing DNS settings, reconnect and repeat the same task to verify the result.
Virtual network interface mode can handle more traffic, but it also requires more attention to system routing and local network exceptions. If you can no longer access a local printer or internal system after enabling it, check whether those destinations are being sent through the proxy by mistake. Internal domains on organizational networks may also rely on dedicated DNS, which should not be replaced casually. If you’re planning a whole-home setup, see Router Setups and Whole-Home Coverage: What to Consider. The service facts list supported platforms; they do not guarantee compatibility with every router.
Keep access conditions consistent for AI tools and streaming
AI coding tools may rely on an app interface, background processes, and command-line components. Even if browser sign-in works, test the actual completion, conversation, or request workflow. For more, see our AI Tools guide and Cursor Route Selection Guide. For streaming, distinguish between opening the website, seeing the catalog, and playing content. A platform’s regional checks depend on more than the route. See Japan Routes and Streaming Platform Choices for more.
Always keep a way to revert custom rules. Prefer the client’s built-in override or rule management features so subscription updates do not overwrite direct edits. Note the original settings before making a change, then test the intended destination and your everyday apps. If it fails, roll back instead of layering on more changes. The full process now fits together: your account confirms service eligibility, the subscription provides configuration, the client handles requests, and real tasks verify the connection and guide ongoing maintenance.
Where to go next: To get connected quickly, return to the Getting Started Guide. To compare prices again, see Plans and Pricing. If you’ve identified an account or service issue, open a support ticket in the dashboard.